Cancellation/ No Show Policy:
As a client of ours, we respect you and your time. Your reserved time is designated just for you and we ask that if you have to cancel or reschedule, you provide us with 24 hour notice. That gives your stylist an opportunity to make adjustments to their schedule and accommodate other clients on the waiting list. We understand that emergencies and unexpected issues occur, in this case, we will do our best to work with you.
Our Cancellation Policy, if less than 24 hour notice is given, is a 20% charge of appointment time scheduled.
As a valued client, we always want to you be 100% happy with your recent service. If you are not 100% satisfied, we ask that you contact us within 5 days of your appointment so that we may schedule you to have a consultation and discuss further options.
We take pride in the products we are using and hope that you will love them too. If for any reason you are not happy, we will gladly accept returns for store credit or exchange within 14 days of purchase.